Tell us what matters to you, and we’ll take care of it
Step-by-step let us walk you through the services we offer
What we do
You might already know what you need. Or you might not know where to start.
Either way, our bespoke services can flex and meet you where you need us most.
From conception through to closing ceremonies, we’re responsible for taking care of the organisation and administration, while you still stay in control.
We can make this easy by saying that if it’s to do with conference organisation and management, chances are we can help. But if you want to find out a little more about different ways we can collaborate, click on our step by step summary of services below.
Step by step
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Conference planning and administration - The difference between good and great is all in the planning. We create a roadmap to timelines, key dates, tasks and responsibilities, giving everyone a clear line of sight from lead up to launch. We still keep things agile, and can flex and adjust course as needed if things change.
Goals and aspirations for the conference
Detailed project plan
Setting and tracking agendas
Progress reports
Detailed checklist
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Conference budget and financial management - Budgeting is the backbone of a successful conference, but we know not everyone loves numbers. We’re adept with a spreadsheet and know where to nip and tuck costs to ensure you optimise your budget, without compromising on your conference vision.
Set up financial systems
Establishment of separate independent bank account
GST management
Prepare budget
Revise and update budget accordingly
Attend to all banking
Process credit card payments
Code supplier invoices
Set up supplier payments to be approved and paid
Follow up debtors
Financial reporting
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Conference destination and venue planning - The environment can make all the difference to the atmosphere of your event. We help you find the perfect venue to host your conference, whatever your expectations or vision. High-end hotel? We’ll find one. Prefer a paddock? We’ll make it happen. We’ll source quotes, secure dates and ensure all your non-negotiables are covered.
Assess destinations
Consider dates
Obtain venue quotes
Evaluate venue options
Secure preferred venue and dates
Effective use of venue facilities
Contract negotiations
Payment schedule
Point of contact for venue
Update and communicate the venue with any changes
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Conference committee management - We know what it takes to wrangle stakeholders and suppliers to ensure voices are heard, decisions are made and actions are taken. We act as a central point of contact, communication and coordination for all conference requirements - your email inbox will thank us for it.Assess destinations
Prepare a committee meeting schedule
Prepare and distribute agendas
Attend committee meetings
Record and distribute action notes
Follow up with committee members
Online reporting
Co-ordinate committee roles during conference
Supporting and guiding the organising committee
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Conference programme and speaker coordination - Lead important conversations, share knowledge and inspire your audience with high-value, insightful speakers. We ensure that all details are managed to provide flawless execution of the programme, making the speakers feel welcomed and comfortable to allow the best presentation to your delegates.
Prepare a committee meeting schedule
Prepare and distribute agendas
Attend committee meetings
Record and distribute action notes
Follow up with committee members
Online reporting
Co-ordinate committee roles during conference
Supporting and guiding the organising committee
Format programme
Advice on timings within the programme
Guidance on types of presentations, workshops, concurrent sessions etc
Template for approaching speakers
Call for abstracts
Confirmation letter to speakers
Request and follow up speakers biography, photo, synopsis
Speaker travel and accommodation arrangements
Continual correspondence with speakers
MC and/or facilitator arrangements
Session chair invitations
Confirmation and updating of session chair arrangements
Master schedule of presentations
Audio-visual requirements of presenters
Presenters are prepared and informed of all details
VIP hosting of speakers
Thank you letters for all those involved in the programme
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Call for abstracts - Our experience and online submission system streamline an often lengthy abstract submission process. This frees up time for your scientific programme committee to concentrate on reviewing and assigning placement in the conference programme, rather than wrangling submissions.
Topics and themes
Presentation types
Criteria for evaluating
Guidelines for evaluating
Timeframes and conditions of submission
Online submission portal
Promotion of call for abstracts
Handling of enquiries
Supporting authors and submitters
Monitor incoming submissions
Manage online review process
Online review of abstract submissions
Process and advise the accepted, declined and modified authors
Confirmed authors requirements
Advise authors of programme placement
Poster guidelines
Point of contact for all author enquiries
Audio-visual requirements of presenters
Poster onsite management
Final programme and proceedings
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Conference promotion, communications and marketing - Reach the right audience, build interest around your event and sell out seats through impactful, targeted and professional marketing communication. We ensure that information lands where it’s needed, that delegates feel connected to what’s happening, and that your conference can capitalise on its moment in the spotlight.
Strategic marketing plan
Promotion, communication and advertising opportunities
Review electronic, print material requirements
Production schedule
Distribution of publications
Conference app
Co-ordinate online content
Timeframes and delivery of content to be released
Securing domain name/s
Website hosting
Designing of website
Social media
E-newsletters
Direct marketing
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Conference sponsorship and exhibition planning - Sponsorship and exhibition opportunities add value to your delegates while providing you with an important additional income stream. We make sure your sponsors and exhibitors feel acknowledged, valued, and that your conference brings benefits to their business, too.
Sponsorship and exhibition packages
Pricing of packages
Sponsorship and Exhibition Prospectus
Quote for exhibition build
Allocation of exhibition booths
Prepare contracts
Invoice sponsors and exhibitors
Ongoing point of contact for sponsors and exhibitors
Prepare exhibition information pack
Follow up on outstanding registration details
Sponsorship benefits are being met
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Conference accommodation and booking service
Liaise with accommodation providers
Look for a range of accommodation options
Obtain quotes and information on each accommodation option
Logistical information for each property
Reserve accommodation for speaker and guests
Online booking system for delegates, sponsors etc
Rooming lists for speakers and guests
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Conference delegates management and registration processing - We keep communication channels open - while ensuring your own inbox stays clear of conference queries. Any questions or enquiries are answered promptly, whether by phone or email, and all registration and attendance details are handled by us - both before the event, and on-site on the day.
End to end registration service
Contract tracing for all delegates, staff and suppliers
Point of contact for all registered delegates
Available by phone and email
Design an personalised branded online registration form
Confirmation correspondence
Secure credit card encryption and processing
Confirmation email to all registered delegate
Dietary requirements
Manage and respond to delegate enquiries
Update database with changes
Cancellation policy and enforcing of cancellation policy
Design of namebadges
Namebadge categories
Collation of namebadges, tickets etc
Online reporting for committee
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Conference social function planning - A conference can also be an opportunity to let loose a little and enjoy the social company of colleagues and industry community. We are partial to a good party, and know what it takes to create a memorable add-on to your conference proceedings. Whether it’s a breakfast, networking function or awards dinner, we’ll help get crowds mingling, conversations flowing and dance floors started.
Evaluate venue options
Format and outcomes of social functions
Menu and beverage selection
Live entertainment and band options
After dinner speaker
Evaluate theming and visual ambience options
Audio visual and staging requirements
Pricing and ticketing
Seating plans
Logistics – such as photographer, dance floor
Planning and timing of the function
Monitoring beverage limits
Co-ordinate all venue and supplier arrangements
Runsheet and planning
On-the-day management
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Conference supplier management - Managing conference suppliers can get overwhelming - especially when there are dozens of them to juggle for a single event. We’ve built a trusted network of collaborators, or we can work with a company of your choosing. Either way, we’ll keep dealings transparent and ensure standards are always high.
Manage supplier communication
Draft service require and information about the conference
Obtain quotes with competitive pricing
Advise confirmation of services
Contract negotiations
Follow up on paperwork and payment schedule
Provide runsheet and documentation
Advise of any changes, which may affect supplier
Check invoice against quote and budget
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On-site conference management - When the big day arrives, we’re on-site to ensure everything runs without a hitch. Think of us like the Swiss Army knife of conference management - prepared for just about anything. We keep schedules in check, we’re ready to trouble-shoot and we’re not afraid to roll up our sleeves and help where it’s needed most - so you can simply focus on hosting a seamless, successful event.
Welcoming delegates
Managing speakers and programme
Co-ordinating with sponsors and exhibitors
Liaising with suppliers
Handling enquiries
Distributing materials
Addressing any issues
Registering delegates
Post-conference survey and evaluation
There’s so much to organise in planning a conference.
Where to start? That’s simple... Say hello! We would love to hear from you.
Whether you have a question about conferencing, just became Convenor of a conference committee, are looking to contract a professional conference organiser, planning your own conference or simply have an idea, we are happy to chat.